South African Airways (SAA) has been awarded Best Cabin Crew in Africa for 2023 by global airline and airport review and ranking consultancy, Skytrax, at its World Airline Awards held in Paris on Tuesday.
The annual Skytrax World Airline Awards – widely regarded as the ‘Oscars’ of the airline industry – adjudicates experiences of air travelers based on millions of surveys discreetly conducted globally.
In addition to receiving recognition for having the best cabin crew on the continent, SAA was also awarded second place for Best Airline Staff in Africa.
Notably, even though SAA grabbed the 3rd spot in the Best Airline in Africa category the award effectively affirmed that it is still the best airline in South Africa.
SAA’s Interim Chief Executive Officer, Professor John Lamola, notes that “Despite the challenges our growing airline had to navigate during the past year, our customers are with us, appreciating our effort in propelling SAA into a world class airline. This eagerness at supporting us and faith in the future of SAA was demonstrated in our being awarded the 4th place in the World’s Most Improved Airline category”.
There are over 5000 airlines in the world. SAA is now ranked 72nd in Skytrax’s Top 100 World Airlines, improving from 79th place in 2022.
“Given everything that SAA has gone through over the past few years, being recognised through these coveted industry global awards is proof that the efforts of our staff and shareholder at repositioning SAA as a world class, leading African airline are not in vain”, Lamola adds.
In congratulating SAA’s air hostesses and stewards on this exceptional achievement, the Interim CEO reminded that “At SAA, we do not see ourselves merely as an airline, but as South Africa’s ambassador on wings who are focused on regaining the status of one of the best airlines in the world.”