Star Alliance has partnered with the NEC Corporation, a global IT leader, to develop a biometric data-based identification platform that will significantly improve the travel experience for frequent flyers.
Once implemented, Star Alliance customers who opt-in to biometrics will have a seamless and handsfree passenger experience.
The system will allow passengers to pass through areas which traditionally require both a passport and boarding pass, such as check-in kiosks, lounges, and boarding gates, by using a secure identity management solution featuring facial recognition technology.
The service will be available to customers who are enrolled in one of the Star Alliance frequent flyer programmes with member airlines and who have authorised the use of their biometric data.
How does it work?
With a few easy steps on their mobile device, customers will have the option to enrol in the new platform using industry-leading security technology.
They only need to enrol once and can then use their biometrics data multiple times at biometrics touchpoints of any participating airport whenever they travel with a Star Alliance member airline.
Personal data, such as photo and other identification details, are encrypted and safely stored within the platform.
From the outset, the system has been designed in compliance with applicable data protection laws making use of the latest facial recognition technology.
Personal data will only be processed with the consent of the passenger. Passengers may be required to show their passport during security and immigration procedures.
A Strategic Partnership
Commenting on the agreement Jeffrey Goh, CEO Star Alliance says they have found a strong partner in NEC who shares their vision of seamless travel experience for air travellers.
“At Star Alliance, we are committed to making the customer journey better, and this strategic partnership with NEC will help us make the way from curb to gate to aircraft a much simpler, yet innovative experience for our customers.”
Takashi Niino, President and CEO of NEC Corporation adds: “NEC is pleased to join forces with Star Alliance to bring an improved cross terminal customer experience. Facial recognition is truly revolutionising the airline industry and making flying more enjoyable, just as it was always intended.”
Star Alliance and NEC aim to introduce the first biometric solution at a Star Alliance airport hub by the first quarter of 2020.