After six long months of lockdown, Sun City Resort has opened its doors to guests and in the spirit of happy celebration, staff joined together to do the Jerusalema dance challenge outside The Palace on Wednesday.

Speaking about the reopening, Sun City General Manager Brett Hoppé said, nobody was more excited about Sun City’s reopening than the management and staff, “and we fully intend to celebrate the occasion with great offers for visitors. There were times during these past few months when our future looked bleak, but along with spring has come new hope for us and for the industry,” Hoppé added.

Hoppe explained that the staff came up with the idea of doing the dance challenge at the entrance to The Palace, and management agreed to arrange a drone and a production team to film them.

A Joyful Moment

Gardeners and chefs danced alongside security officers, housekeepers, hotel managers and casino dealers, cleaners, receptionists, managers, greenkeepers and the entire Sun City executive team.

They also sang the National Anthem in a moving tribute to all South Africans, and the resilience of the nation and the tourism industry hopefully recovering quickly from the impact of the COVID-19 pandemic.

“The staff were sensational and watching them celebrate our reopening was a deeply moving experience. We are a close-knit team that is totally reliant on each other to deliver what guests see as the Sun City experience and live our mantra of customer service. Now we have all shared in the stress of not being allowed to operate or earn an income for six months, to finally be allowed to do what we all do best is an indescribably joyful moment for us.

Hotels that will be open on 2 September include The Palace of the Lost City and Soho, with the Sun Vacation Club opening a day later. The website will contain up-to-date details of when restaurants and leisure facilities will reopen.

Health and Safety Protocols

All of Sun International’s properties, including Sun City, have been awarded the World Travel and Tourism Council’s (WTTC) safe stamp of approval, verifying that the COVID-19 health and safety protocols in place meet – and even exceed – international benchmarks.

Sun City’s protocols are all based on advice from the Department of Health, the National Institute for Communicable Diseases (NICD) and the World Health Organisation (WHO).

In line with level 2 restrictions, alcohol can again be served for on-site consumption but all visitors will be required to practice social distancing and wear masks.

Capacity inside restaurants and at those swimming pools that are open will be limited to a maximum of 50 persons including staff. The space inside our restaurants has also been reconfigured to ensure plentiful space between tables. Social distancing will also be practiced on busses and shuttles.

Per regulation, the casino is restricted to not more than 50% of the available floor space. Every second seat has been removed from slot machines, and tables will be limited to a maximum of four players per table.

Our message is one of unity and celebration, not just for Sun City’s reopening, but for the reopening of the broader tourism industry in South Africa. We can do this. We have to do this. We will do this. Our industry will survive if all South Africans support us, and we know they will,” Hoppé said.